Privacy Policy

1. Information We Collect

1.1. Personal Information

We may collect personal information such as your name, contact information (including email address, phone number, and mailing address), and other relevant details when you voluntarily provide this information to us, such as when filling out contact forms on our website, communicating with our team, or opting in to receive text messages.

1.2. Log Data

We may collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience, analyze site traffic, and understand usage patterns.

We may use the following types of cookies:

• Essential Cookies: Required for the basic functionality of our website.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Advertising/Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

We may also use third-party analytics services such as Google Analytics, which have their own privacy policies governing their use of your information.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide you with information and services requested.
• To communicate with you about your inquiries and requests via email, phone, or text message.
• To improve our website and services.
• To send promotional emails, text messages, and updates if you have opted in (you can opt out at any time).
• To comply with legal obligations.
• To analyze website usage and improve user experience through cookies and tracking technologies.

3. SMS/Text Messaging and Mobile Information

By providing your mobile phone number and opting in, you consent to receive text messages (SMS/MMS) from SleepyTuned LLC related to our services, including but not limited to appointment reminders, service updates, and promotional messages.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

For help, reply HELP to any message or contact us using the information provided below.

We do not sell, rent, share, or trade your mobile phone number or any personal information collected through SMS opt-in with third parties or affiliates for promotional or marketing purposes. Your mobile information, including your phone number and the content of text messages, will only be used as described in this Privacy Policy and will not be disclosed to any third party except as required by law.

Consent to receive text messages is not a condition of purchasing any goods or services from us.

4. Disclosure of Your Information

We may share your personal information with:

• Our team members and employees to provide the requested services.
• Third-party service providers who assist us in operating our website and delivering our services (these providers are obligated to protect your information and may not use it for their own purposes).
• Legal authorities if required by law or to protect our rights and interests.

We do not sell your personal information to third parties.

5. Data Security

We employ reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no data transmission or storage method can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving promotional emails by clicking the "unsubscribe" link in any promotional email.
• Opt out of receiving text messages by replying STOP to any message.
• Request the deletion of your account and associated data.
• Request a copy of the personal information we hold about you.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: